Job Description

PhlebotomistIn accordance with the mission of Diley Ridge Medical Center, the Phlebotomist places patient orders; collects and labels specimens utilizing positive patient identification. Processes and prepares specimens for transport as needed. Produces reports for faxing or delivery as needed and communicates appropriate information to the healthcare team. Functioning in the spirit of teamwork and cooperation, responsible and accountable for the delivery of care and services to patients served within the Medical Center campus, this may include acceptance of duties, responsibilities and / or special projects not specified within this Job Description.Job Qualifications (Knowledge, Skills, and Abilities) Education: High school diploma or equivalent. Licensure / Certification: Phlebotomy certification desirable, but not required. Experience: Phlebotomy and basic computer skills required. Effective communication skills. Working knowledge of medical terminology is desirable. Detail oriented, able to work with minimal supervision. Ability to effectively function in stressful situations. Ability to work a flexible schedule, as needed.Job ResponsibilitiesExhibits each of the Service Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.Meets population specific and all other competencies according to department requirements.Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence or adverse outcome to colleagues and patients.Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Diley Ridge Medical Center following the principles of our interdisciplinary care delivery system.Customer Service - Establishes, maintains and improves strong positive relationships with the medical staff, the public, other Diley Ridge Medical Center departments and own department staff.Greet all patients in a friendly and gracious manner, creating a warm and friendly atmosphere.Obtains all patient information in a private and confidential manner.Places patient orders accurately.Identifies each patient accurately by verifying date of birth, spelling of last and first name.Collects specimens utilizing professional and accepted practices: Venipuncture, Capillary puncture and Urine Collection.Labels all specimens accurately.Transports specimens in a timely manner.Processes specimens per laboratory procedure.Answers telephone promptly and handles all calls with courtesy and efficiency. Provides appropriate results and delivers accurate messages regarding specimen collection and processing.Maintains adequate supply levels for assigned areas.Maintains a safe environment following hospital policies and procedures, performs required safety checks.Maintains a high level of quality assurance.Reports all quality concerns according to policy.Cancels and charges in LIS at Lab Supervisor's direction.Other Job Responsibilities:Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.Participates in and coordinates with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues.Adheres to established policies and procedures, which may include wearing of personal protective equipment.Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities.Fulfills on-call coverage requirement and participates in the weekend & holiday rotations.Assists in maintaining supplies.Exhibits a customer service and community focus.Fosters a climate that will assist Diley Ridge Medical Center to fulfill its mission.Accepts other responsibilities as assigned.Participates in continuing education activities.Attends department specific meetings.Our CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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