Job Description
About Park Core Group
Park Core Group delivers parking management, valet services, and vehicle coordination for a variety of properties and events. Our customer service teams help support drivers, guests, and clients with parking-related assistance.
Position Summary
We are searching for a professional and customer-focused Inbound Call Center Agent to assist customers with parking service inquiries and support operational coordination in Cincinnati, OH.
Key Responsibilities
* Answer inbound calls from customers regarding parking services and locations.
* Provide clear information about parking procedures, access, and assistance.
* Document customer inquiries and service requests.
* Route calls or issues to appropriate supervisors or teams.
* Maintain accurate records of calls and service interactions.
* Deliver professional and courteous customer service at all times.
Minimum requirements:
Qualifications
* High school diploma or GED required.
* Strong communication and phone etiquette skills.
* Basic computer and data entry abilities.
* Ability to handle multiple calls in a professional manner.
* Previous call center or customer service experience is a plus but not required.
Benefits
* Competitive hourly pay.
* Paid training.
* Flexible scheduling options.
* Opportunities for advancement within operations.
* Employee recognition programs.
* Health insurance, 401(k), and paid time off may be available based on employment status and company policy. REQUISITOS
Job Tags
Hourly pay, Permanent employment, Flexible hours
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